Shipping Policy

At Newgalaxyfashion, we are committed to delivering your electronic gadgets safely and on time. Please read our Shipping & Delivery Policy carefully before placing an order.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Time

  • We partner with trusted courier and logistics companies to ensure timely delivery.
  • Estimated delivery time: 3–7 business days within India (depending on your location).
  • Remote or rural areas may take longer.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • Free shipping may be offered on select products or promotional campaigns.

4. Order Tracking

  • Once your order is dispatched, you will receive an email/SMS with tracking details.
  • Customers can track orders online using the provided tracking number.

5. Delivery Attempts

  • Couriers will make up to two delivery attempts. If unsuccessful, the package may be returned to us.
  • Re-shipping charges may apply in case of incorrect address or failed delivery due to customer unavailability.

6. Damaged or Missing Items

  • If your package arrives damaged, tampered, or with missing items, please contact us within 48 hours of delivery.
  • Ensure to provide photos/videos of the package for verification.

7. International Shipping

  • Currently, Newgalaxyfashion ships only within India.
  • International shipping may be introduced in the future.

8. Contact Us

For shipping-related queries, please contact: